STRATEGIES ON HOW TO AVOID COMMUNICATION BREAKDOWN

 Strategies on How to Avoid Communication Breakdown.

A.

1. Have clarity of thought before speaking.

2. Learn to listen.

3. Take care of your body language and tone.

4. Build up your confidence by asking for feedback and observing others.

5. Communicate face to face on the important issues.

B. 

1. Keep focused.

2. Speak intelligibly.

3. Listen with your ears and eyes.

4. Minimize distractions.

5. Be specific.

6. Do not jump to conclusions.

7 Cs of Effective Communication

1. Completeness

2. Conciseness

3. Consideration

4. Concreteness

5. Courtesty

6. Clearness

7. Correctness

Helpful Expressions to Avoid Communication Breakdown

To gain time to think:

1. "Really"

2. "Uhmm"

3. "Anyway"

4. "Tell me more..."

Give positive remarks:

1. "Sounds good"

2. "I see what you mean"

Ask for repetition:

1. "Can you please repeat what you said?"

2. "What did you say again?"

3. "What did you mean, when you say that..."

Check for understanding: 

1. "So, are you saying that..."

2. "So, what is your understanding of this?"