Discussion question 1

How can communication breakdowns be avoided?

The 5 ways to avoid communication breakdown are:

Have clarity before speaking - before actually talking, think about the best word that you will use in that situation

Learn to listen - a good speaker is also a good listener. Sometimes this basic thing is what everyone disregards. Start in yourself and listen well

Take care of your body language and tone - sometimes you can feel when a person isinterested or not in their body language. Try to pay attention and look at them in the eyes. In that way they will feel that you are paying attention. Also, fix your tone when you are talking. Be careful on the emotion you put with the words. You might sound angry in your tone and sound rude.

Build up your confidence by asking for feedback and observing others - There is always room for imporevement. Take the criticisms as where you need to imporve. Observing others can also be helpful since you can learn from other experiences. 

Communicate face to face on important issues - Don't talk about important matters through phone or chatting. If the topic is serious, communicate face to face. In this kind of situations, the facial expressions and other factors are needed. Talking through chat can cause misunderstanding.